How to Use an EV Charging Station: A Step-by-Step Guide

As a new EV owner, you’ll be making the shift from stopping at a gas pump to powering up at an EV charging station. This new practice is designed to be easy and seamless, and you’ll find charging stations conveniently located in places you already park. Below is a step-by-step guide to using a Chargie charging station.

How Do I Locate EV Charging Stations?

The network of EV charging stations is rapidly expanding across the country in places consumers live, work and play. For example, Level 3 fast chargers can often be found along major transportation corridors, getting drivers back on the road as quickly as possible. Even more conveniently, Level 2 chargers are increasingly being installed at multifamily communities and commercial properties to give drivers a place to power up their EVs while at home or the office.

Need chargers where you live or work? A great place to start is by putting in a request to your property manager’s office – they can work with turnkey providers like Chargie to leverage local rebate and incentive programs to install EV chargers at little to no cost.

How Do I Charge My EV?

The experience of charging an EV is typically straightforward and seamless but may vary slightly by car or charging station. Below, you’ll find some simple instructions on how to charge your EV at Level 2 and Level 3 Chargie charging stations.

Level 2 Chargers (J1772 Plug)

  1. Plug in your car.
  2. Use the Chargie mobile app to scan the QR code or enter the 5-digit station ID to start your charge. If you’re at a station with an RFID reader, you can tap your RFID tag instead.
  3. End your charging session by simply unplugging your car or ending your session remotely through the Chargie app.

Level 3 Chargers (CSS and CHAdeMO Plugs)

  1. Choose your plug type and plug in your car.
  2. Provide a payment method by following the instructions on the payment terminal to start your charge.
  3. End your charging session by simply unplugging your car, scanning your original payment method, and pressing stop.

Pro tip: Tesla drivers can use Chargie charging stations through the use of a J1772, CSS, or CHAdeMO adapter.

How Do I Pay for EV Charging?

Paying for EV charging sessions on a Chargie charger can be done either through the Chargie App or through a payment terminal located on the charger.

Pay through the App

Payment for charging sessions through the Chargie App will be taken from the driver’s preloaded account balance.

Payment Terminal

If using a Chargie charger with a payment terminal, a valid payment method must be presented to the payment terminal to initiate the charging session. Upon completion of the charging session, the payment method previously provided will be charged for the energy consumed.

How Do I Get Help Charging My EV?

If you have any questions or concerns when using a Chargie charger, our 24/7 customer care is here to help. You can contact Chargie Support through the Chargie app, via the Support Website, or through email at

Chargie EV Charging Stations

Chargie is building the most consistent EV charging network by a mile. The places you park most of the time become places you can charge at any time. Our 99% network uptime means you’ll return to a fully charged car and our 24/7/365 customer care gets you the support you need at every turn.


Level 2 vs. Level 3 EV Charging Stations: What’s the Difference?

As the electric vehicle (EV) ecosystem has evolved to meet the various needs of drivers and their lifestyles, different kinds of EV charging stations have emerged, including Level 2 and Level 3 options. As multifamily and commercial properties explore which option aligns best with their buildings, residents and tenants, there are several key factors to consider.

Power requirements

Level 2 chargers require a 240-volt electrical source, much like an oven range or clothes dryer. Level 3 chargers require a 480-volt electrical source, which is also used to power industrial motors and heating applications. For comparison, a standard wall outlet delivers 120 volts. When selecting chargers, it’s crucial to consider the power available to the property so owners and managers can deliver solutions that are not only reliable and effective, but safe.

Level 2 Charging Station

Physical specifications

When it comes to size, a Level 2 charger is much smaller than a Level 3 charger, which can clock in at upwards of 500 pounds. Each charger is also equipped with varying plug types – a Level 2 utilizes a J1772 plug while a Level 3 uses CCS and CHAdeMo plugs.

Level 3 Charging Station

Installation cost

It’s no surprise that there is a significant cost difference between EV chargers, with a Level 3 charger potentially costing upwards of 200 times more than a Level 2 charger. A property’s overall installation cost will vary by project and depend on factors like charger specs, labor, physical placement, mounting requirements and any potential electrical upgrades that may be required. Local rebate and incentive programs often cover both charger types, though details will vary by provider.

Charging time

Drivers using a Level 2 EV charging station can typically expect to return to a fully charged car after a couple hours. A Level 3 charging station, also called Direct Current Fast Charging (DCFC), can deliver a full charge in approximately 30 minutes. These timeframes are estimates and will vary based on the car and battery type.

Use case

Level 2 charging stations are most commonly found in locations of longer dwell times, like multifamily communities and office buildings. These locations enable drivers to conveniently charge their EVs while doing something else for a couple hours, like relaxing at home or working during the day. Level 3 charging stations are often found along busy transportation corridors and used by drivers who are on the go and looking to get back on the road as quickly as possible. Level 3 chargers can also be a great solution for fleet and other enterprise needs.

Partnering with Chargie

Successfully navigating these considerations will help property owners and managers determine which EV charging station works best for their building. In some cases, the right solution may be a combination of Level 2 and Level 3 chargers. Partnering with an expert provider like Chargie streamlines the process from beginning to end – we help properties design the most effective charger layout, take advantage of all rebates and incentives, handle all installation work, and manage and monitor the system 24/7. Reach out to learn more.

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The place you park most of the time can become the place you charge any time.
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