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Charging Your Electric Vehicle: Essential FAQs for EV Drivers

How do I start charging?
Can I start a charge without downloading the Chargie app?
What if I don’t want to create a Chargie account?
What if I no longer want to carry an account balance?
How do I end a charging session?
I’m having trouble scanning the QR code, how do I troubleshoot?
The charging cord isn’t long enough, can I use an extension cord or third-party adapter?
What are the different charging statuses and what do they mean?
What if I’m in a location with low or no cell signal?
Do I need to reserve a charger in advance?
How much does it cost to charge?
How do I get an RFID tag?
I use the same charger every time. Can you save my station?

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Getting Started

Charging Your EV

Account, Billing & Mobile App

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779,970+ gallons
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15,365,408+ lbs
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320,345+ trees
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