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Getting Started

How do I find a charging station?

How do I start charging my EV on a Chargie station?

Charging Your EV

How do I start a charging session on a Level 2 Charger?

How do I start a charging session on a Level 3 Charger?

Having trouble scanning the QR code?

Which electric vehicles are compatible with Chargie charging stations?

Is my Tesla compatible with Chargie charging stations?

The cord isn't long enough, may I use an extension cord or a 3rd party adapter?

What are the different types of EV chargers?

What are the different charging statuses?

What if I'm in a location with poor or no signal?

Do I need to reserve a charger in advance?

How do I end a session on a Level 2 charger?

How do I end a session on a Level 3 charger?

Account & Billing

How much does it cost to charge?

How do I pay for charging?

How do I get an RFID tag?

What is Chargie Pro?

How do I delete my Chargie account?

Mobile App

Is the Chargie app compatible with my phone?

Contact Support

How do I contact support?

About Chargie

What is Chargie?

EV Chargers

What is a Level 2 vs Level 3 charger?

How many levels of chargers are there?

Installation & Setup

Do I need a Wi-Fi setup?

How do I set up my login to manage my networking stations?

Station Management

Can I collect payments from drivers who use our stations?

Who sets pricing for each property/station?

Can I change the pricing in the future?

How does the organization owner collect payments?

Contact Support

How do I contact support?